Stuart joins forces with Otter to revolutionise restaurant orders and deliveries

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Europe’s leading last-mile technology logistics company, Stuart, has partnered with Otter, the innovative all-in-one restaurant operating system. The collaboration will connect restaurants and independent couriers through a single platform, increasing efficiency, reach, and order volume while decreasing delays, lost sales, and order errors.  

Otter and Stuart share the same belief that efficient deliveries can empower businesses. By joining forces, they seek to simplify the order management and delivery process and ensure that restaurants can focus more on what matters to them: their customers and food. Otter’s order aggregation technology, combined with Stuart’s expertise in urban logistics, will better equip restaurants to succeed in the omnichannel world of the food and drinks industry.  

Through the new partnership, restaurants can integrate directly to Stuart’s interface through Otter and instantly connect to a fleet of independent couriers, saving up to 20% on costs. Restaurants will continue to receive online orders through an Otter tablet but will now be able to select and view the independent courier’s contact details and ETA. Furthermore, there will be the capability to track the pick-up and delivery process. Ultimately, this partnership will allow businesses to simplify order management, and remove the need for management and cost of an in-house fleet of delivery drivers.

“This alliance supports our ambition to help restaurants future-proof their businesses, embracing innovative technology across both order and delivery to provide financial results and build customer loyalty,” Cornelia Raportaru, CEO of Stuart said. “This next chapter of collaboration combines our expertise in urban logistics with Otter’s order aggregator system to keep our restaurant industry thriving.”

“We are pleased to announce the seamless integration of Otter and Stuart,” Matthew Gillet, General Manager at Otter UK said. “As restaurants look for added control and flexibility for their logistics operations, we are very excited to partner with the largest and most experienced last-mile tech logistics provider in the UK. From order management to real-time tracking and fast, accurate deliveries, our integrated platform will set a new benchmark for seamless logistics.”